Welcome to Chimney Sweep Saginaw’s Privacy Policy. Your privacy is critically important to us, and this policy is designed to inform you about how we handle your personal information. We are committed to ensuring that your privacy is protected and that your data is used responsibly.
Information We Collect
We collect various types of information to provide and improve our services to you. This includes information you provide when you visit our website, schedule a service, or contact us directly. The types of information we may collect include:
- Contact details such as name, email address, telephone number, and physical address
- Information about your chimney or fireplace, including service history and requirements
- Payment information for services rendered (processed securely by a third-party payment processor)
- Details of your visits to our website including, but not limited to, traffic data, location data, weblogs, and other communication data
Information Usage
The information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions and schedule services
- To send periodic emails regarding your order or other services
Information Sharing
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Data Security
To protect your personal information, we implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include password-protected directories and databases to safeguard your information, SSL (Secure Sockets Layer) technology to ensure that your information is fully encrypted and sent across the Internet securely, and PCI vulnerability standards in order to create as secure of an environment as possible for users.
External Website Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Individual User Rights
As a user of Chimney Sweep Saginaw’s website, you have the right to access, correct, delete, or restrict processing of your personal data in accordance with applicable data protection laws. You also have the right to receive your data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller. To exercise any of these rights, please contact us at the provided contact information.
Consent and Opting-out
By using our website and providing personal information, you consent to the collection and use of your data as outlined in this privacy policy. If you wish to withdraw your consent at any time, or to opt-out of receiving communications from us, you may do so by contacting us directly or by following the unsubscribe instructions provided in the communications you receive.
Child Data Safeguards
Chimney Sweep Saginaw is committed to protecting the privacy of children. Our website and services are not designed for, or intentionally targeted at, children under the age of 13. We do not knowingly collect or maintain data from children under the age of 13. If we become aware that we have collected personal data from a child without verified parental consent, we will take steps to remove that information from our servers.
Changes to the Policy
We may update our privacy policy from time to time to reflect changes to our data practices. Any changes will be posted on this page, and we encourage you to review our policy periodically to stay informed. Your continued use of the website after any changes to this policy will constitute your acceptance of such changes.
How to Contact Us
If you have any questions or concerns regarding our privacy policy or the handling of your personal data, please contact us via email at [email protected], or you can send us a letter to our physical address, which is available upon request through email.
Effective Date
This Privacy Policy is effective as of January 20, 2025, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.